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FT Relationship Banker I (Greensburg Lincoln)

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
The Client Service Advisor (CSA) reports to the Banking Center Manager and serves in multiple capacities. The CSA will perform the job duties of both the teller and of an advisor to our clients. In this dual role, the CSA contributes to the achievement of specified banking center team goals including deposit growth, loan growth and fee income. The time spent in each job capacity will fluctuate as needed to support the achievement of banking center goals.
The CSA will be focused on providing clients with an exceptional client experience by adhering to the First Financial Bank Experience with every transaction and with every client when presenting financial solutions to meet the clients' needs. By focusing on the client, doing the right thing, and striving to make a difference, the CSA I will contribute to the team by building long?lasting relationships.
The CSA is accountable for driving new client acquisition, retention and growth of client relationships, as well as growing non-interest income.
The CSA will begin to build strong community alliances and integrate into the communities they serve.
The CSA is responsible for adherence to all compliance and regulatory procedures. Including, but not limited to: BSA, Check 21, CIP, CRA, HMDA, Reg B, Reg D, Reg E, Reg CC, Truth in Savings, Privacy Compliance and the Patriot Act.
Responsible for running a Teller drawer/processing financial transactions as necessary deemed by management
Open new accounts
Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
Consistently delivering a quality client experience.
Deepen and expand relationships of clients in their small to medium book of business.
Actively manage the onboarding of all new clients.
Conduct a number of client appointments weekly, as set forth by market management.
Sending handwritten thank you notes to clients.
Identify Work/Life Opportunities.
Engage in Peer coaching and recognition.
Stay informed and up to date on all bank products, processes and procedures and procedures.
Begin to develop business relationships with partners focusing on deepening client relationships and cross-selling.
Become involved in the community they serve
Maintain all operational and risk management standards
Other duties as assigned
Required Skills
Possesses good bank product knowledge and sales skills.
Required Experience
1-2 years client service experience in a retail environment.
2 years sales and service experience with previous success in achieving sales and service goals in retail environment or as a Client Service Advisor
High school diploma or general education degree (GED) is required.
Associate's degree and/or equivalent work experience in sales is preferred.
1-2 years related experience and/or training; or equivalent combination of education and experience.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.



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